Contact Us
“We’re here to assist you! Feel free to reach out with any questions or inquiries.”
Frequently asked questions
We have answers (well, most of the time!)
To place an order, simply browse our store and add the desired items to your cart. Proceed to checkout where you will enter your shipping information and payment details to complete your purchase.
Once an order has been placed, we typically start processing it immediately to ensure prompt delivery. If you need to modify or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes to an order once it has been processed.
Delivery times vary depending on your location and the shipping method selected at checkout. You can find estimated delivery times on our Shipping Policy page. Please note that delivery times may be affected by holidays, weather conditions, and other factors outside of our control.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. You can find more information on our International Shipping Policy page.
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.
Yes, all of our products are 100% authentic. We source our products from reputable manufacturers and distributors to ensure quality and authenticity.
Some of our products come with manufacturer warranties. Please check the product description or contact us for more information on specific warranties.
We have a 15 calendar day return policy. If you are not satisfied with your purchase, you can return the item for a refund or exchange. Please refer to our Returns and Refunds Policy for more details.
To initiate a return, please contact us at info@ziczon.con. We will provide you with a return shipping label and instructions on how to return your item.
Once we receive your returned item, we will inspect it and process your refund within 10 days. The refund will be issued to your original method of payment.
While we cannot provide medical advice, our customer service team is knowledgeable about our products and can help you find items that may suit your needs. We always recommend consulting with a healthcare professional for personalized health advice.